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Privacy Policy
Your privacy matters to us. We only collect what we need to deliver your order and look after you, and we never sell your data.
Good to know
What information do we collect?
- Order details: name, phone number, email, shipping and billing address
- Payment: processed securely by our payment partners. We never see or store your full card details.
- Browsing: pages you visit, items in your cart, device and browser type (through cookies)
- Messages: anything you share when you contact us
How do we use it?
- To process, ship and track your order
- To send order updates on WhatsApp, SMS and email
- To handle returns, exchanges and support
- To send offers and new launches, only if you've agreed. You can unsubscribe anytime.
- To prevent fraud and improve our website
Who do we share it with?
Only the partners who help us run the store, and only what they need:
- Shopify (our website platform)
- Payment gateways, to process payments
- Courier partners, to deliver your order
- Messaging and email tools, to send order updates
- Advertising platforms such as Meta and Google, for measuring ads (you can opt out through cookie settings)
We may also share information if required by law.
Cookies
We use cookies to keep your cart, remember your preferences and understand how our site is used. You can block or delete cookies in your browser settings; some features, like the cart, may not work without them.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you can ask us to:
- Show you the personal data we hold about you
- Correct or update it
- Delete it (unless we need to keep it by law, for example for tax invoices)
- Stop sending you marketing messages
Just WhatsApp or email us and we'll respond within 7 working days.
How long do we keep it?
We keep order records for as long as needed for delivery, returns, accounting and legal requirements. Marketing data is kept until you unsubscribe.
Keeping your data safe
Our website runs on secure, encrypted connections (HTTPS), and payments are handled by PCI-compliant payment partners. No system is 100% secure, but we take reasonable care to protect your information.
Children
Our website is meant for adults. We don't knowingly collect data from anyone under 18.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page. Last updated: October 2026.
Privacy questions or requests?
Grievance contact: Sameep, 808B, DLF Prime Tower, Pocket F, Okhla Phase 1, New Delhi 110020